Customer Survey Research Partner
- Buyer
- Peabody Trust
- Deadline
- Closes in 24 days (9 Nov 2026)
- Value
- £1.8m
- Published
- 12 Oct 2026
- Delivered in
- United Kingdom
- Groups
- Research & evaluation
- Services
- Market research & polling
- Source
- Find a Tender
Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing.
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CPV codes: 73000000 Research and development services and related consultancy services · 73100000 Research and experimental development services · 73110000 Research services · 73210000 Research consultancy services · 79311000 Survey services · 79311210 Telephone survey services · 79311300 Survey analysis services
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Tender data: Find a Tender (UK Government) — Open Government Licence v3.0